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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.3

    based on 238 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    238reviews

    • 5 Stars
      146
    • 4 Stars
      50
    • 3 Stars
      19
    • 2 Stars
      7
    • 1 Stars
      16

    Great Service

    By

    March 24, 2017

    club

    As a Meeting Planner, your Front Desk was outstanding and the comforter of your facilities is well clean ....

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    Kind, caring, wonderful staff!

    By

    March 22, 2017

    platinumelite

    I had a chance to meet with the Sales Manager. While talking with him, many other guests in the hote came up to say how thankful they were that this location was priced fair and caring even though there was a natural disaster in the area. High winds knocked out power for over 1,000,000 people in the area. During this power outage that lasted up to a week for most, it was very cold, some houses burnt and the fire spread quickly, and quality of life was destroyed. Many hotels nearby wanted to be greedy and take advantage of it by raising their rates 3-5x the normal price. Candlewood kept their rates the same and didn't take advantage of their guests in this tough time of need. I applaud the team at Candlewood as they went above and beyond to take care of everyone, day and night. The type of respect and care is what keeps everyone coming back and what separates IHG from the rest. Thank you!

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    nice room

    By

    March 21, 2017

    club

    nice room clean bbq out side helpful serive clean nice bed great place to stay i loved it

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    very nice hotel

    By

    March 18, 2017

    platinumelite

    We were staying there for one night just because we don't have power at home. The kitchen in he room helped us a lot

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    Clutch Performance...

    By

    March 14, 2017

    I used my IHG reward points to book this Candlewood Suites during a winter power outage. I was lucky to grab the space for my family. It was essential to find a comfy, clean space to stay where I could prepare meals. While this location was smaller than other ones I'd stayed, it didn't disappoint. The staff was absolutely fanstastic with accomodating all of the guests with the catastrophic event. The power was out in the Metro Detroit area and everyone was scrambling. The only contrary feedback that I can provide is that the rooms are smaller than Iwas accostumed to and they were a little dated. Other than that I can't complain. They were able to meet every expectation with the emergency circumstances that kept my husband, 7 month old and me out of the dark and out of the cold. Thanks!!!

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    Great Service. Great help.

    By

    March 14, 2017

    club

    This was a quickly planned trip to see my 79 year old sister in the hospital. Everything was perfect at Candlewood. Thank you.

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    快適でした

    By

    March 12, 2017

    急遽ホテルを探すことになり、宿泊しました。ホテルの場所が少し危険な場所でしたが、ホテルの施設は快適でした。

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    Executive Director

    By

    March 04, 2017

    Friendly staff, great location for southeast Michigan. Excellent value for the price.

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    Great service, flexible and friendly staff.

    By

    March 03, 2017

    club

    Staff was great- offered me an umbrella when heading into the rain, showed me the cupboard when I needed toothpaste. Flexible about my canceling after work changes.

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    Very Nice and Quiet

    By

    March 02, 2017

    club

    I needed an overnight get away and found this quiet little gem. I would definitely recommend this to others.

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    Front desk

    By

    February 28, 2017

    The front desk agent shawnda is great and extremely helpful!

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    Great Sleep

    By

    February 26, 2017

    platinumelite

    I will definitely be returning to this hotel, no complaints at all. I enjoyed my stay.

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