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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.7

    based on 362 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    362reviews

    • 5 Stars
      285
    • 4 Stars
      59
    • 3 Stars
      14
    • 2 Stars
      4
    • 1 Stars

    1 night stay for 2

    By

    June 19, 2017

    club

    Easy to access from the highway. Close by all the other hotels in the area. Food near by. Friendly staff and clean accommodations. Wish they had a shuttle to downtown but a quick car ride.

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    Wonderful place and staff

    By

    June 11, 2017

    platinumelite

    Very accommodating to my needs. I broke my foot earlier and they switched my room to the first floor so I didn't have as far to walk. The friendly staff is always welcoming me each day and asking if I need anything.

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    Member status

    By

    June 10, 2017

    Staff need to be reminded to acknowledge member status

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    Very Professional Staff

    By

    June 10, 2017

    platinumelite

    I will stay at this hotel again in future. Excellent Staff and very comfortable room.

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    Candlewood Suites Rocks

    By

    June 08, 2017

    Perfect location when traveling East/West for rest stop. Many attractions for first timers to Springfield and very reasonably priced compared to other options in area. Convenient access to Interstate, shopping and touring destinations nearby. Very quiet and secure - recommend for older travelers who prize quiet, clean and secure environment.

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    Very accommodating staff!

    By

    June 07, 2017

    I really wish I would have gotten the front desk managers name the night we checked in! We did not book a room in advance. However, with that being said, she immediately accommodated our need for a room that evening, asked if we were IHG reward club members and took very good care of us!! Excellent customer service!!

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    Business stay at Springfield, IL

    By

    June 06, 2017

    The property was clean; the parking lots well lit. I think the bedding was comfortable, and I enjoyed the good water pressure in my hot shower. That's all I needed on Saturday night as I was tired from a long drive. Thank you!

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    Great for business travelers

    By

    June 06, 2017

    platinumelite

    Clean rooms and great staff. Safe and good location.

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    Home Away from Home

    By

    June 05, 2017

    Work has kept me living from a suitcase Monday through Friday for the past 6 years and the Candlewood Suites in Springfield, IL has been a fantastic place to call home for that time period. Great staff and have promptly addressed any issues brought to their attention.

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    Suitable for Business Travel.

    By

    June 02, 2017

    I stayed at the Candlewood Suites in Springfield, IL while in town for business. The stay was comfortable and the staff were pleasant. The chairs in the room, both the office chair and the recliner, were not as comfortable as they could have been and I would have liked to have had a shower cap as part of the amenities but, otherwise, this was a comfortable stay. While I didn't use the kitchenette this time since I was only in town for one night, I like having a kitchenette available.

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    Great Stay

    By

    June 01, 2017

    club

    This was a spur of the moment trip and I chose Candlewood Suites to stay.And I am so glad I did .From the moment we walked in til we left it was a pleasant experience .Lea'Vell went above and beyond to make sure we had everything we needed .The rooms were comfortable and beautiful will stay here again when I get back this way.

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    Great amenities

    By

    June 01, 2017

    Kitchen and in room features made an excellent stay

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