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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 453 reviews
87%
Recommend This Property

Ratings Breakdown

453reviews

  • 5 Stars
    290
  • 4 Stars
    95
  • 3 Stars
    25
  • 2 Stars
    20
  • 1 Stars
    23

Outstanding Customer Service

By

November 20, 2023

Excellent location and customer service from check in to check out. Clean and spacious room with everything I needed to enjoy my stay. Excellent accommodations and was able to eat in my room without any issues. Highly recommended.

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Stress free stay

By

November 13, 2023

Site had everything I would have needed if I was staying for several days and didn't pack like I was part of the preparedness Olympics.

Bathrooms were cleaner than I've ever experienced at a hotel, suite came with the basics you could need for an easy meal prep or just to sit down and eat takeout with real utensils, and the lending locker has other appliances and goodies if what is in the room isn't enough.

As a woman traveling alone you take precautions anyway, but the parking lot was VERY well lit when I got back late I felt comfortable walking from my car to the lobby. I get rather anxious and don't sleep well in hotel rooms usually, but the suite was enough like an apartment (bigger than my first studio apartment, in fact) that it didn't set off my stress.

Staff were very nice, I didn't utilize the cupboard (snacks) or lending locker, but knowing they were there was nice.

I think the *only* complaint I could possibly make is that the curtains don't keep out enough light in the morning. But I know for next time to bring my eye mask so I can't even call it a con, really, not everyone cares to sleep in late in the morning on vacation when there are things to do!

Liked it enough my brother is staying there next week and it will become much go-to on the family reunion weekends when we are in the area and need a place to stay.

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Harsh Pet Policy

By

October 31, 2023

If you are traveling with pets, this is not a place for you. At $75 per pet my cost for my two quiet well behaved dogs was more then my room rate! $150 non refundable. I thought it was $75 for both foe thr 2 nights and that seemed reasonable. $150 is ridicules. I also had a suprise up charge for my 2 nd night that was not clear at the time of booking.

Other then thise things the stay was comfortable and I felt safe.

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clean room no breakfast included

By

July 13, 2023

This was a last minute emergency reservation. The overall price was fair and the room was comfortable. However, I was disappointed there was no breakfast included.

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proximity to everything

By

July 05, 2023

Location was amazing, plenty see and do. Pleathera of eating establishments. It was very easy to find with the provided directions that were offered through the amazing and outanding IHG app. Very easy area to navigate.

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Convenient location, friendly and attentive staff

By

July 05, 2023

Hotel is in a great location for food, shopping, and area attractions. Staff is friendly and attentive to any needs or requests. Would definitely stay here again.

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Comfortable bed

By

April 19, 2023

I like it here just wish they would do what they say they will do. I keep asking them about my points and keep getting the run around.

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Horrible experience and stay!! Please beware

By

March 22, 2023

Worst experience for me and my family of the poor services and bed bugs found in our room. I am definitely not recommending to stay at this hotel even with IHG booking my stay at this location.

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Great place for business and leisure travel

By

March 21, 2023

The staff here are amazing. The suite was comfortable and relaxing. It was clean and sanitized. It’s the first holiday inn hotel group we have stayed in for a very long time. We are already planning more stays. In the future.

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Nice place to stay

By

March 20, 2023

Yes everything was great until I found out I had paid for the room twice with points and credit card.

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Desk clerk rocked !

By

March 15, 2023

Desk clerk was very accommodating and helped set up the common area so our family could play cards… coffee was good…only room issue was bits of food on shelves in refrigerator… would have liked a continental breakfast….

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Nice for price

By

March 06, 2023

The room and staff were nice especially for the price

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