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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 582 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    582reviews

    • 5 Stars
      449
    • 4 Stars
      94
    • 3 Stars
      20
    • 2 Stars
      8
    • 1 Stars
      11

    Good location and great staff

    By

    December 18, 2019

    The location near the GM Tech Center is very convenient. There are two Walmart stores close by and one Meijer not far from the hotel. If you want to pick up food for the room it’s readily available.

    The front desk staff is excellent. Based on my experiences, it is one of the better IHG properties in terms of recognizing and appreciating the IHG member status.

    It was a good stay created by a great staff.

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    Comfort relaxation

    By

    December 17, 2019

    The front desk staff and the rest of the mgmt. Team were outstanding. I've never had a problem or complaint whenever I stayed at this location

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    Caring staff

    By

    December 14, 2019

    platinumelite

    I checked out 12/1 AM and then found out a couple hours later that my mother took a turn for the worse and we needed to check back in for an undetermined number of days. The staff got us back in (with an upgraded room) with no issues. Unfortunately my mother passed 3 days later and I ended up staying 8 days more in total. The most appreciated part of this is that the staff had a condolence card and dinner in the refrigerator for my wife and I the evening of the funeral. What a wonderful and thoughtful gesture. We felt like family. The team at Warren is awesome and gets an A+ grade for customer satisfaction.

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    Amazing staff

    By

    December 14, 2019

    club

    The staff goes out of their way to ensure they know every guests name, as well as my children’s names. Always greeted, and even after a bad day at work, manage to help put a smile on my face. Hands down the best hotel staff I’ve had the satisfaction of knowing.

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    Excelente conexion de internet , cuanto confortable

    By

    December 13, 2019

    Experiencia grata, sin ruido y buena conexion de internet m

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    Great stay!

    By

    December 10, 2019

    Excellent customer service at check in and check out; can't say enough nice things about the front desk staff. Room was quiet, spacious, and had everything we needed for a good night's stay. Great value as well.

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    Good bang for the buck!

    By

    December 04, 2019

    club

    The room was very nice and big for the money. If you don't need amenities like pools, hot tub, free breakfast this is the place to be! I prefer a nice large room and they delivered..

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    This hotel over charge

    By

    December 03, 2019

    club

    This hotel put three authorization holds on my card equaling $1300.00
    It left me with no money and my family and I stranded. I had to call my father a borrow money which I’ve never done before. And they still have the money being held. Managment has not called me back about any of it. Will be calling corporate today

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    IHG DID NOT SEND RESERVATION TO HOTEL

    By

    December 03, 2019

    platinumelite

    RESERVATION FOR 3 ROOMS MADE ON IHG WEBSITE ON NOV 2. ON NOV 27 HOTEL DOES NOT HAVE CONFIRMATION OF RESERVATION, ON PHONE FOR OVER 2 HOURS TRYING TO GET IT FIXED UP. SINCE WHEN IS IT UP TO THE CUSTOMER TO HAVE TO CONFIRM AND LET THE PROPERTY KNOW OF A UPCOMING RESERVATION REALLY MESSED UP !!!!

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    Nice hotel

    By

    November 30, 2019

    club

    When we arrived at this hotel, the surroundings were a bit dull and I thought we might be in trouble, but the front desk staff was very friendly and helpful. The room turned out to be very clean, spacious and comfortable, and the stay turned out really well. It was a quiet evening and many of the construction workers who were staying at the hotel for their job also commented on how nice and quiet the hotel was. This hotel is located in a working-class city along a busy road that has a lot of factories as well as restaurants and stores, so it has everything you need, but is not in as elegant a setting as you might find in other cases. I would not let this deter me from staying here again. it was a good location that provided a good place to stay.

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    Love the perks

    By

    November 25, 2019

    The friendly staff are great, the operations manager was incredibly helpful.

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    Very comfortable bed

    By

    November 20, 2019

    club

    I enjoyed my stay recently at the hotel. The bed felt so comfortable. The room was quiet. I really enjoyed my relaxing stay at the hotel.

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