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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 338 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    338reviews

    • 5 Stars
      219
    • 4 Stars
      61
    • 3 Stars
      23
    • 2 Stars
      17
    • 1 Stars
      18

    Great customer service and outstanding hotel.

    By

    May 23, 2017

    club

    We definitely will be staying next time we are visiting.

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    Disappointing experience

    By

    May 23, 2017

    club

    I have stayed at this hotel in the past and had a positive experience. Unfortunately this time, it was very unpleasant. I found ants in my room and brought it up to the reception. Although they were attentive and appeared apologetic, the problem was not solved nor my room moved.

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    great room nice location

    By

    May 19, 2017

    club

    usually go into Naperville several times a year, I like the location not too close not too far and a lot of different food and entertaining options near by

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    Hated to leave

    By

    May 18, 2017

    Very comfortable bed, clean suite, friendly and helpful staff. Fully equipped kitchenette with full size refrigerator

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    Loved the room

    By

    May 17, 2017

    I've only stayed at this hotel 2 times but both were great the rooms are comfortable the bath towels are amazing and having all the comfort of home is great! Will be looking for these hotels from now on!

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    Great stay

    By

    May 10, 2017

    Most impressed with the friendly, helpful staff. Very prompt in fulfilling my requests. Really enjoyed the quietness in the hallway and in my room. Will stay there again if I make another trip there.

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    Graduation

    By

    May 09, 2017

    The suite was perfect and the welcome gift fit my needs as I had a 12 hour flight delay getting to town. Checked in late but everything else went great and front desk staff very friendly.

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    noisy fridge

    By

    May 04, 2017

    club

    The fridges are LOUD. Mine was quiet compared to the other people in our party's room. That fridge was like a rock concert loud. I would recommend just unplugging if you do not need to use it.

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    Comfortable bed and great service.

    By

    May 02, 2017

    A very nice room and well appointed. I enjoyed it very much.

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    Solid Hotel

    By

    May 01, 2017

    Title pretty well sums it up. I've stayed here many times. staff is excellent as always.

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    No Thanks to staying here.

    By

    April 29, 2017

    My crew and I who stay at candlewood suites whenever we possibly can will never be staying at this hotel again.

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    Enjoyed staying at this hotel

    By

    April 24, 2017

    platinumelite

    Excellent service and comfortable room and bed. A great value for the money!

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