As a guest of IHG Hotels & Resorts we appreciate your loyalty and the trust you place in us as a travel partner.
Recognizing the ongoing and increased uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and wellbeing of our guests and employees. With that in mind we wanted to update you on the actions we have taken in response to the outbreak.
Alert! Your travel destination may be subject to state or local laws that require isolation or quarantine upon entry, or other mandates such as wearing a face covering while in public spaces. Ensure that you review any requirements prior to travel.
We all play a part in supporting safe travel and we want our guests to be able to stay with confidence. All IHG branded hotels are required to adhere to comprehensive cleaning and safety procedures intended to reduce the risk of Covid-19 exposure and transmission. In addition, effective Monday, July 27, face coverings will be required in all indoor public spaces at our hotels in US and Canada.
For the health and safety of guests and hotel colleagues, and in line with local legislation and current health authority guidance, some hotels are also operating with modified or reduced services (e.g. reduction in restaurant and bar service, alternative guest room furnishings and/or amenities). These changes are temporary and normal amenity and service levels will be reinstated as soon as possible.