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Our Commitment to You

Whenever and wherever you travel at IHG® Hotels & Resorts we are ready to meet you there. When you are ready to plan your next meeting or event, you can book with confidence with our new flexible meeting offer.



We’re committed to high levels of cleanliness. That means clean, clutter free event spaces and an experience that supports the well-being of your attendees. We'll make sure your event is just right.

IHG Way of Clean

Book Now, Meet Later

We understand that now more than ever, life requires adaptability. Our new Meet with Confidence offer allows you to confidently book your future group and meeting space with zero cancellation fees or attrition fees at participating hotels.

When you book 10 to 50 rooms on peak for your next meeting or group event, with or without a meeting room, we’re offering:

  • No Cancellation Fees
  • No Attrition Fees for rooms that are not booked
  • Up to a 5% rebate towards your master bill
  • Short-form contract (at participating hotels)
  • IHG® Business Rewards points for Planners and Bookers

Book by 31 December 2020 and meet or stay by 30 June 2021.

Learn more about IHG’s Meet with Confidence offer:


Is there a specific number of rooms required to qualify?

Yes, a minimum of 10 group rooms and maximum of 50 group rooms on peak

What are the requirements for this promotion?

Groups must be booked with a mutually signed contract by 31 December 2020.

The offer must be included and presented at time of requesting a proposal.

The offer is available on new group bookings of a minimum 10 group rooms and up to 50 rooms on peak, with or without meeting rooms, for customers to receive No Attrition, No Cancellation Fees and up to a 5% rebate towards the master bill.

Deposit required?

A deposit payment schedule will be provided by Hotel and based on Group’s total estimated charges. Hotel reserves the right to release the accommodations being held if the deposit is not received by Group upon agreed due date.

Refunds and Cancellation Policy

Cancellation Fees and Attrition Fees have been waived for all new bookings made through 31 December 2020 and held by 30 June 2021.

The cut-off date for accepting reservations for room blocks is 5:00PM local time at Hotel 30 days prior to group arrival date. Reservation requests received after this time will be based on availability and accepted at the prevailing rates. Hotel reserves the right to release for general sale any unused portion of the room block.

IHG®  Business Rewards Member

IHG®  Business Rewards members earn 3 Points per $1 USD on qualifying event spend, up to 60,000 points at participating hotels.

IHG®  Rewards Club Members

Attendees earn IHG® Rewards Club Points on qualifying stays, with exclusion of Group accommodation billed to a Master Bill.


Hotels adhere to local government health and safety guidelines. Meeting Planners and Bookers should speak to the hotel for full meeting restrictions and mandates that apply.



Or call 1-800-MEETING

Outside the US? To find your local booking phone number click here

IHG Business Rewards members earn points on group bookings. Not an IHG® Business Rewards member?

Information for upcoming group stays:

Looking for more information about an existing stay? To learn more about our cancellation policies, health and safety measures or to modify an upcoming reservation, view our Travel Advisory notice here.

Terms and Conditions