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If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
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Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

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Terms & Conditions

An IHG® Rewards Club member is eligible to book exclusive rates available only to IHG® Rewards Club members, provided the member books his or her stay at an IHG® hotel through one of IHG’s websites (including mobile sites), the IHG® app, IHG’s central reservations office, or at an IHG® hotel’s front desk. Booking window varies by hotel. Advance Purchase bookings at The Venetian® and The Palazzo® Las Vegas must be made 60 days in advance for a 15% discount. Full payment is due at time of booking. Specific discounts may not be available at all IHG hotels. Availability of member-exclusive rates varies by brand and region. Hotel policy varies in regards to the number of guests allowed per room. Not applicable with other discounted rate promotions. Hotel specific early departure fee applies.