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IHG Employee Room Benefit Programme

Welcome IHG Colleagues!

This page is only for employees of IHG, its subsidiaries and affiliates, and other employees who are working at hotels owned, managed, or franchised by IHG or its subsidiaries or affiliates ("IHG System"). If you are not one of these employees, please use the IHG's Make a Reservation page to find your next hotel stay.

Employees must be eligible to participate in the IHG Employee Room Benefit Programme and present proper identification upon check-in at the hotel. Please refer to the IHG Employee Room Benefit Programme Policy detailed below for more information.

Please note that you must book your employee rate online or through the mobile app. Reservations will not be accepted through the call center.

To Access Your Benefits

You will need your IHG® Rewards Club Member number to get started. If you've already linked your IHG® Rewards Club number to your Merlin ID or your manager has activated your Employee Room benefit through Loyalty Connect, you are ready to access and enjoy employee room benefits.

If you already have a Merlin ID and have not validated your IHG® Rewards Club Member, please click on the "I have a Merlin ID" link below and following the steps.

If you do not have a Merlin ID, your manager will need to validate your IHG® Rewards Club Member number.

View Terms & Conditions

Congratulations, you are now enrolled in the IHG Employee Room Benefit Programme.  Please visit or the IHG mobile app to book your employee rate room.

Please contact Global Support for questions regarding the Employee Room Program. Global Support can be contacted via:
Support Number is 800-810-4499
A self service case can also be opened from