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Create PIN
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If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
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The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
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We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

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Outside US

Contact us

Outside the U.S.? Please contact us through one of the following phone numbers or email addresses by country or region.

Outside US/Canada

1-801-606-5932

Mexico, Central and South America

Europe, Middle East and Africa

emeagroupscentre@ihg.com

00800 70 80 9000

Asia Pacific/Australasia

1800meeting@ihg.com

Australia

+61-2-9935-8175

New Zealand

+61-2-9935 8174

India

1800-103-3066 Ext. 481587

Indonesia

007-803-0852-0012

Malaysia

1800-80-1881 Ext. 481587

Philippines

1800-1651-8888 Ext. 481587

Singapore

1800-787-1221 Ext. 481587

Thailand

001-800-656-888 Ext. 481587

Greater China

easygroups.china@ihg.com

+86 20 3428 9288 (fax)

Mainland China

400 88 55 238

Outside China

1800-80-1881 Ext. 481587