I've stayed in this hotel on many occasions , and was recently notified by a colleague that they don't issue reward points. So I made sure they had all my details and my IHG card. Yet they still
failed to issue the points.
Its disappointing that going back over my records they have never been issued by this hotel.
Its obvious the front desk staff know they are not issuing points.
Staff and the amenities on the whole are good.
I would stay again. [Less]