Room is very clean, bed is very comfortable, and food in the hotel is amazing! Also, staff service is quite good.
However, a couple of things that I think really needs improvement for the
1. Super Bad Air Ventilation in the rooms -- Because it's central air-conditioning, guests do not have any control to room temperature at all.. It was blowing hot air out which makes the room super hot and dry.. You guys have to somehow fix this.. totally not Intercon standard!
2. Room Size and Recognition to Elite/Ambassador Status members -- Rooms are relatively small in size in Intercon standard even after the upgrades provided. I cannot tell at all what's the differences between the pre and post upgrade. Also, I was not given the Club access even as Spire Ambassador, especially the hotel is super empty during our stay. You guys should look into that as well to reward your loyal IHG customers. [Less]