I stayed at this Paris Grand Boulevards with my family and relatives taking up a few rooms for period 6th June to 9th June
2017, and return back to stay for another 2 days from 11th to 13th June.
My comments a the following:
1) while the rooms were generally small, the hotel was very well located in Opera , and is close to many shopping and good restaurants.
It was also very convenient as it was so close to an underground train station right close in front of hotel.
2). The front office staff were very helpful and despite a large group booking in and with near full occupancy, they were very nice and helpful, assisting on many enquiries.
They also noted my Platinum Elite and rendered me the best attention.
But they are all overworked as they were multi- tasking.
There were no porters and the front office doubled up to help in porterage. This is not Holiday Inn standard and I suggest Senior management looks into providing more support to these hardworking, multi-tasking front office staff.
3) the business centre needed to be functional as the computers and printer were not working. Needs urgent improvement. [Less]