The check in and check out experience was very easy and all of the staff that I interacted with was pleasant, if not always 100% knowledgeable/confident. The Executive lounge left something to be
desired, but we were told during our stay that it was closing for renovations, so I look forward to seeing on a future trip what improvements are made.
I am a semi-light sleeper and always travel with earplugs, but I was bothered by loud music at the pool/downstairs on a couple of the nights I was there. [Less]