Please attend to the following:
(a) Crediting the correct IHG Reward points as committed by IHG as 'earnings' at the time of booking.
(b) Refrain from making false commitments like the 'bills to
be sent over emails' and 'the bills' never arrive over emails.
(c) Make the Gymnasium spacious, clean with proper maintenance of the Gym Equipment.
(d) Request for ensuring no harassment for dedicated IHG members. [Less]