I usually stay at either a BonVoy or an IHG hotel as I have status for both programs.
I have stayed at a few different locations in Narita, but when I was choosing which hotel to spend the next 14
nights for quarantine purposes, I chose this ANA Crowne Plaza hotel.
The staff there certainly did not disappoint. They were all very welcoming, polite, attentive, and assisted me without any hesitation.
I was a returnee from another country, and though I tested negative for COVID-19, there is a chance that I may had been infected. They were aware of this, and yet they were able to deliver an amazing service; I am deeply appreciative of this experience.
There is really nothing around the hotel, and since I couldn't ride the shuttle bus (or any form of public transportation), I was pretty much stuck within the hotel, but there is a convenience store at the lobby, and they offered a special weekly room service menu that was both tasty and reasonably priced.
The rooms were a bit dated, but I understand that their renovation plans this year were put on hold due to the pandemic.
All in all, I would strongly recommend this hotel if you're ever in Japan. [Less]