If I stay three times a year in this hotel, it is because I enjoy the situation, the luxury of this place, the Spa and the Club-lounge. Everything is perfect, the comfort and the cleanliness of the
suite, the excellent service, the fruits, the Lebanese sweets and the wonderful roses and different flowers every day. I appreciate the extreme generosity in this hotel. The food is very good and last but surely not least the staff, caring a lot about the guests, kind, efficient and so helpful. I would like to thank Hannes, Jessy, Roy, Ziad, Hadi, Marc, Walid, Diana, Nicole at the front desk and at the guests relations'department; Tabietta, Mariam, Salah, Bob and Jana in the Club lounge, Anis, Fadi, Estelle and Edouard , the perfect concierge team, Riad and Salem too. I might have forgotten some names, the housekeeping and all the hotel staff made my stay memorable.
Of course will go back to stay again in the IC Phoenicia very soon. The best place for me to relax and enjoy the awesome service and feel at home. [Less]