I stayed for business, and had a long and difficult journey through snow to get to the hotel. I stayed one night, and then led a day-long workshop event in the hotel for c.30 delegates.
were all so friendly and helpful, and also very efficient. I stay often in hotels of a range of prices and ratings, and the staff in this hotel were among the best I've ever experienced: it was real 'service with a smile.'
Also the food was good at dinner and breakfast; I never waited long for service or food. Altogether the staff here really seem to care about the happiness of their customers, and it appears to give them genuine pleasure to 'get it right'. [Less]