Handy, quiet location. Friendly staff. Good breakfast, but average bed.
The hotel is clean and very easy to find, coming off the motorway. The surroundings were rather an eye-sore, though, being some sort of industrial park or estate.
Lighting was good, and the "H"
easily visible. Parking was sufficient, and the open plan Reception / Bar / Lounge Restaurant made for a freely flowing environment.
Check in was quick and efficient, with a friendly and warm Receptionist who briefed us on services. The room was clean, a bit dull in colour, but otherwise spacious.
The room was also quiet, both in terms of footfall outside the room, as well as the external sound from the surroundings.
We didn't like the beds. The pull-out sofa was fine for our 11 year old son, but the double bed (although pleasant), lacked an appropriate support, and seemed to "cave in" towards the middle of the mattress as my wife and I tried to sleep. We both woke up with sore backs.
Two minor niggles: the shower had an open design, where a good bit of water would splash out onto the floor, despite a glass "curtain" blocking half of it. A few towels on the floor sorted that, but we thought it a questionable design.
Also, we didn't like not being able to fully open the windows; the child protection mechanism allowed for cracking it open only a few inches.
Connecting to the Internet was snappy and simple, and the in-room tea / coffee a welcome treat against the Liverpool chilly weather.
The breakfast was very good, albeit a slightly limited selection; all your essential for a cooked breakfast, however, were present.
Check out was fast, efficient, and we were out the door in a matter of seconds.
We prefer not staying in city centres, so the few miles along the A road leading into Liverpool City Centre (about 6 miles) were just right for us.
We enjoyed the experience with the Holiday Inn at Liverpool Knowsley, that for my wife's and son's trip to Edinburgh in April, I've already booked them in another Holiday Inn Express there. [Less]