The HI Basildon, in my view, ranks as the best hotel in Basildon. The Staff are fantastic and as a regular hotel user I believe that the positive interface with the staff at reception, bar/
restaurant and breakfast turns what would otherwise be a transactional functional hotel stay into a pleasant personalised stayover experience.
The downsides are that the hotel rooms are somewhat dated and show signs of being well used and in need of refurbishment. The evening meals are good but when staying at the hotel with a number of colleagues we often find the meals ordered at the same time are delivered anything up to half an hour apart. Certain of the rooms are exposed to the noise generated in the Feastval Leisure Park car park where occasionally and particularly in the summer it is a meeting place for young people with small cars with loud exhausts and very loud music. [Less]