Crowne Plaza Hotels usually meet or exceed my expectations. Unfortunately, the Syracuse facility did not do that. The room itself wasn't all that clean (the carpet could have used a good cleaning,
as well as the curtains and windows). The general condition of my room triggered some allergic reactions.
Although the bedding was generally comfortable, the pillows were huge, Unless you are used to thick pillows, your neck will remind you of your sleep the next day.
The shower was another story. I am not a big fan of rain showers since they don't cover the body all that well. The water temperature was an issue. The water never got hot enough for me to feel that I was taking a relaxing shower. [Less]