I endeavoured to book our Rewards accommodation online. It indicated that my preferred nights were available, but as soon as I SELECTED the nights, it indicated that a room was NOT available.
Fortunately, I rang the toll free number. Within just 1 minute, the agent had noted our preferences and had confirmed my booking at the Crowne Plaza Hotel in Perth. I was most impressed by his speedy, efficient, courteous and helpful service, and grateful that we could book for the only days we were available.
We had a most enjoyable stay at the hotel and, of course, a great time visiting the grandchildren! [Less]