I travel to Belarus 5 or 6 times a year on business. The Crowne Plaza is my hotel of choice.
On entering the hotel this time, being met with a smile and welcomed in a very positive way, it
reminded me why I do like this hotel so much. The staff are always very helpful, supportive and happy to do all that is needed to deliver a positive customer experience.
I'd like to make a special mention to the girls in the club lounge and on the front desk, that went beyond normal support to offer exceptional customer service...
Thank you .. !! [Less]