I was originally put in the wrong room and had to be switched. The staff at the front desk was very pleasant.
The room was beautiful although it was too dry, the in-room jacuzzi had multiple
broken parts and a view of a hold in the wall under the sink. Some of the towels were stained and I don't think the tub had been cleaned before we arrived.
Even still, I would stay in one of the suites another time without hesitation. [Less]