This was our fifth stay at IC Ningbo. We booked two rooms one for me and one for a staff member. Air conditioning did not work in her first AND SECOND room. Took two moves and hours of sleep loss
Otherwise, the service is great, they have finally joined the 21st Century in terms of internet access, workout and pool facilities are excellent and very well kept for a hotel this size. Dining room is always great. Some staff ask if you would like something, you say "a coffee please" they say "OK" and disappear. Odd as this happened twice.
The Intercontinental Club Lounge is very small, the smallest I've seen at any IHG hotel, windowless and seems like an afterthought. Staff should know not to interrupt guests while eating just to introduce themselves as the PR people then start a discussion. It's rude and PR people can be sought out as and when needed rather than pushing themselves upon you. [Less]