We were well greeted when checking in. All of the staffs were very friendly, especially when you asked for a direction, they literally walk you to that place within the hotel.
Room view was
fastastic, facing the ship and swimming pool.
I am really disappointed with a staff (on-duty manager) on the pub. We were having drinks with a few clients and one of my friends lighted a cigarette, then the waitress came to us and said we are not allow to smoke inside the pub. Totally agreed with her. She is doing her job. But after a few minutes, a couple (Caucasian/white) came in and sitted beside us, then they were smoking. Guess what.. the manager brought them a ashtray! What a shame! Double standard?!
I hope IHG will take action on this manager. We were there at about 9pm on 8th Feb 2017.
Other than this, we find everything very satisfied! [Less]