Many hotels say they will use comments, reviews, and feedback to improve. The CP Zhangzhou actually does it!!!
Danny and the entire staff greet me like family and are happy to assist me in any way
during my stay. This is quickly becoming a home away from home!!
The guest rooms are modern, clean, and feel new. The beds are very comfortable and with the pillow menu, you can give yourself the opportunity to achieve the best sleep possible.
The bathrooms are spacious, with a shower stall, tub, and separate toilet room. The vanity is large and offers a wide range of amenities. I would like to see mouthwash included, but the current selection is more than adequate.
Internet is wireless and wired. Both work well and this hotel has a VPN, so you can access Facebook, Gmail, etc. VERY good speed and reliability. This alone, sets it apart from other hotels in the area!!
Breakfast is great - lots of Western and Asian options. The staff is super friendly and attentive. If you have any special needs, just ask. I am always greeted with a smile by the hostess and all of the wait staff is ready to assist me.
The dinner buffet is nice too, but for me, I prefer to order off the menu. They have a nice selection of beers by the bottle. I would like to see them offer at least one draft beer, such as Tiger or Carlsberg. However, this is a very minor thing.
Check in and check out are quick and efficient. The front desk staff does a great job, even when faced with a large group check in / check out.
My first two visits to this hotel were a bit disappointing and I let the staff know. Each time, they happily listened to my concerns and have taken positive steps to address EVERY one of them. I cannot say enough about their wonderful attitudes and desire to improve. The General Manager of this property and their staff clearly understand the value of a happy customer and I can confidently recommend this hotel to everyone!!! [Less]