This was the second stay at this Holiday Inn and I am always amazed at their staff's attitudes towards their customers. They are so kind and willing to accommodate your requests, that I absolutely
love staying here just for their service.
Their rooms are spacious and very clean, with a menu of pillows that allows you to pick the pillow that you want. While this might seem like a minor detail, at the time of sleeping, I think it makes quite the difference. The large rooms that do not have adjoining rooms are pretty quiet. However, if you get a connecting room, you might hear the noise from your neighbors - other than that, the hotel rooms are pretty quiet.
Room service is pretty convenient if you are tired and do not want to go down to the restaurant for food. They deliver 24 hours a day and their staff is very polite and respectful.
Their pool area, while small, is pretty nice. You can spend some time chilling by it or actually go in for a swim after a nice work out at their gym.
As a solo traveled, I did appreciate the 24-hour security guards that they have on the property and in the parking garage. The hotel is in a nice area of Santa Tecla, so the whole area is pretty safe given its proximity to a more or less affluent area of town and the US Embassy. It is also in close proximity to pharmacies, restaurants, and supermarkets. [Less]