Front desk Staff speaks good English and very helpful with directions to places of interest.[Less]
Excellent room and ideally situated for city and transport (Eorostar)
Staff could not have been more helpful. Would thoroughly recommend this hotel for anyone visiting Lille. So much so, that for future travel we will be looking first for Crowne Plaza Hotels.[Less]
Feel like nobility
The overall experience here was excellent. We were treated like nobility. Helpful staff, super bed, about the size of Luxembourg.!
Bar service a little slow, and drinks prices too high for some[More] things. Car Park can be a long way away.
Gluten-free items at breakfast, thank you.[Less]
Very helpful staff
By Zahra’s Mum
Was very happy with my experience here, as the staff were very accommodating and let us check out a bit later - the food was very tasty and the service was great. A special mention to the IHG staff[More] member we spoke to before booking as she was very kind and helpful.[Less]
A very pleasant overnight stay as an extended family ages ranging from 7-65 !
The hotel is being refurbished and we were fortunate to have a newly renovated room which was excellent. .
The weather[More] wasn't warm enough to use the swimming pool but I'm sure it would have been welcomed and enjoyed by the children after travelling.
A clean and comfortable stopover .[Less]
Comfortable overnight stay
Very clean and comfortable hotel. Our only problem was an interconnecting door to the next room but we were able to change rooms. The room was rather warm during the night and we couldn't seem to get[More] a/c working. Very comfortable beds. friendly staff. Would stay again[Less]
Stayed at Holiday inn Express and was completely satisfied; great location and great accommodation. Very central.[Less]
Areas stop over
Excellent hotel as stop over before the tunnel. Only 60 mins great check in and out.[Less]
Overall the Holiday Inn Express at Arras was great! Bathrooms and kettles need updating but the service and staff are a credit to the management team.[Less]