When we arrived, check in receptionist did not make me feel welcomed. I been allocated room on the 5th floor, room was quite poor, dirty curtains, dirty carpet, very tiny, also had terrible smell,
from the bathroom drains. I called reception, they send housekeeper to do drains... i asked for another room, so they gave me room on 6th floor, this one was more spacious and tidy. Also had balcony, really lovely room. Location are good, metro station just outside the hotel. Hotel housekeeping I would say quite poor for 4* star hotel.
Oh i had coffee at the hotel bar, the bartender was really lovely and chatty, very polite. 10 for the customer services. Only the lady on our arrival wasnt pleasant, rest of the staff were lovely and polite. [Less]