PROS: Very friendly and helpful staff.
The rooms are very small but comfortable and clean, with nice amenities (coffee, bathroom supplies).
Excellent location one block from Ku'damm
CONS: The bathroom door is a sliding door and does not completely close, that is a bit uncomfortable if you travel with a companion.
We were disappointed with the bar service because THERE WAS NO BAR SERVICE!!! We tried several times in the evening to have a drink but there was no one in the bar; and there was also no food service.
The good thing is that there are a few restaurant just one block away, and some sausage stands!
If you want to sleep well you have to keep the windows closed because of the noise level from the street.
The pillows were a bit too thick for my taste, but after I asked I was immediately supplied with additional thinner pillows. [Less]