This was my first time at this hotel and it was an absolute pleasure. In the heart of Berlin it is a lovely and uniquely placed hotel. It is very well located right in the center of the main shopping
district and a few minutes walk to central Berlin which makes it very handy for the tourist and business person alike. I received a marvelous welcome with my checking paperwork ready and a wonderful upgrade to a suite they took care of everything, being a IHG Spire Elite Rewards club member, a program that is free to join and gives you the best rate when booking online. I was given a lovely room. They are not required to give fruit or chocolates this is usually reserved for Ambassadors at InterContinentals, but they delivered a lovely gift with a welcome card and it was a great touch.
This is very nicely laid out hotel with a great restaurant a lovely bar. A well supplied Lounge area to top off a very good offering of facilities. It is a good efficient Hotel if you have an issue let the wonderful staff on the front desk know and it will be resolved, especially with the superb Staff at guest relations, but generally all the staff are lovely. They all speak English and are charming.
The room was very nice. The bed was like sleeping on a Plush cloud, I prefer feather pillows and they were superb here. The bathroom had a great sized bath, separate shower and all the amenities you could need. The bedroom is very quiet. An ambient temperature is kept by very good air conditioning, the rooms are very clean and well kept by an efficient house keeping, with the rooms made up brilliantly everyday. The curtains in the room are block out, so a sleep in is possible, the amenities amongst the very best, with a good stocked mini bar. I enjoyed my stay very much and the restaurant for dinner was superb. The breakfast room is on the ground floor it has a good selection. Hot foods bacon, sausages, eggs,with a chef to cook eggs to your liking, tomatoes and mushrooms. Cold hams, meats, cheeses, yogurts, fruits and good variety of juices and teas and coffees. The service is quick and efficient.
I will certainly stay at this hotel again when in Berlin. Simply had a wonderful stay! [Less]