The room was comfortable, nice view of the Hamburg Harbour. The hotel staff was very nice, providing great service! Breakfast was excellent.
Unfortunately the restaurant only offered an expensive
evening buffet so we had to go to the bar for the evening meal. We do not regret we did! A very nice bar, relaxed with excellent service, good drinks and a nice alacarte menu. Much more recommended than the restaurant!
The room had some signs of tear and wear and could need some updating. The sofa's fabric was worn and the shower in the bath tub could not be fixed properly, had to hold the shower in the hand while showering.
Upon arriving at the hotel with the car there was "stop formidden" signs all over the place outside of the hotel so we were not sure where to park during check-in. We had to obey the no stop signs, run in to the reception and ask, and then we got a card to drive into the parking garage. Free parking the first hour during check-in.
We chose to park over the night in the garage. Observe that the U2 floor is not serviced by an elevator so the luggage must be carried up the stairs to the U1 level.
The elevators are extremely slow. They hold the doors open for a long time at each floor, and with many floors and only three elevators available for service it expect to be waiting for several minutes for the elevator to stop. [Less]