Having stayed at top hotels around the world at the rate of atleast once a month, Crowne Plaza Kochi is at Par on an international scale in terms of cleanliness, food quality and menu options, room
size and design.
I would insist a training session on Communication skills for all the staff. Also, lighting controls were a let down as during certain times of the day, 1 switch to control multiple ceiling lights just wont work. A brighter ceiling light is advisable. [Less]