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It was my second stay at your hotel and as my first stay, this time was also great. Especially, the Korean staff, Sora Choi, was helpful and I could feel her sincere attitude. The staff at concierge[More] was also great! The information they gave was always useful.[Less]
Best Hotel Experience EVER!!!!!
My family and I ended our two week holiday in Japan by staying at the Intercontinental Osaka. We were immediately greeted by friendly and welcoming staff, and were surprisingly upgraded to the 3[More] bedroom Premium Residnece Suite. Having taken this trip to celebrate my youngest son’s graduation, Osaka was our last stop before heading home to the States. Every aspect of this hotel is superbly Managed! Whoever runs the Operations at this Intercontinental deserves an award. It does not matter if you spend $200.00 or $2000.00 for a room, it all means nothing if staff and services are not of the highest quality......and of the same mind regarding guest perception and appreciation. This hotel does it right. I would go back to Japan again just to stay at The Intercontinental Osaka. It was a surprising and refreshing experience of all our days in Japan.[Less]
Perfect stay in Osaka
By Brooklyn Traveler
It’s all about the service and details at this hotel. It was a great experience from the time I arrived until my departure.
The Club Room staff and concierge were professional, courteous and[More] extremely helpful.[Less]
Holiday Inn Osaka Namba
By Charlie V
Loved this place - cerntally located in Dotonbori area - surrounded by shopping and dining and subway for easy access to all main areas of Osaka.
The room was clean/comfortable - well equipped[More] amenities in the bathroom and room to move around.
The bed was comfortable with selection of different pillow types and the wifi worked well.
The check-in/check-out process was nice and easy and the staff were always super helpful.
The only comment I could make where improvement could happen is to have better light blocking curtains - at times there were gaps in the curtains that couldn't be completely covered and my husband was at times awake at very early hours of the morning because of this.
Other than that, loved this place and would definitely stay here again when I return to Osaka.[Less]
Close to subway, shops
Hotel is super conveniently close to Namba Station, Namba Walk shops and ever busy Dohtonbori area. Staff members always have a ready smile and very helpful.[Less]
By Joyce woo
It was a decent stay and it’s the best price I can find in Osaka.[Less]
go stay there
the hotel is nice and has a free gym
do not muss the walk up to the waterfall
vmgiis location next to the Shinghansen and green mountain but be aware that it is a 20 min walk to the Sanomia area[Less]
Breakfast improvement required
As in the title, I believe the restaurant needs some check and
Improvements. We need more people at front desk
to fasten check in and out procedures.[Less]
Very practical and good location. The location is also good and the hotel is practical.[Less]