It was a big surprise for me to fiind the big bath towel which was obviously used by the previous guest was left at the bathroom in the morning.I don’t know how long the conterminated towel was
there. That also annoying me a lot, I had already asked to extend my stay one more night to stay in the same room. It was just before 1:00p.m..
After I took shower, I could not believe there was a towel hanging at the hook of the bathroom door. Did I take shower at the previous night? No, I had checked in around 10p.m. and soon I went bed without taking shower.
I was shocked and horrified and of course I reported to the fact to the reception desk. They gave me the better room. However,I had strongly requested to meet the general manger or manager of the hotel on duty, but both young staff ftrom the reception and the guest relation had mentioned they were not available at that time as they were out.
Next day I have met the general manger and assistant general manager and they had apologised what had happened. The both of them were in the hotel on the previous day was a big surprise for me.I was very disappointed because two young staffs had told outright lie. [Less]