My wife and I had a vacation in greater Kansai Area two weeks ago we had great pleasure of staying at InterContinental Osaka for 3 nights . This was the second time we stayed at IC Osaka; the first
time was 10 months ago in January we stayed there for 5 nights. Our first stay experience was so delightful we managed to stay again at IC Osaka to celebrate our Peral Anniversary. Again this time was an exceptional experience making our trip to Kansai and our special occasion the most memorable.
We took the non-stop Airport Bus from Kansai Airport to Hotel New Hankyu (it runs every 15 minutes and the travel time is one hour) from there it took 5 minutes to walk to IC Osaka. As the JR Osaka Station is within 5 minutes walk from the Hotel we also used it as the transportation hub to explore Kyoto, Nara and Kobe. Taking a ride on the Sagano Romantic Train should be on the top list for everyone exploring Kyoto at Autumn Foliage Season. It is convenient to take the Special Rapid Train from JR Osaka Station to JR Kyoto Station (the travel time is only 30 minutes) and then take a connecting train to JR Saga Arashiyama Station. The Sagano Romantic Train terminal Saga Torokko Station is within walking distance from the JR Saga Arashiyama Station. We also took a shuttle bus from the JR Osaka Bus Terminal, which is located at the ground floor of the JR Osaka Station, to Kobe-Sanda Premium Outlets which was acclaimed to be the largest outlets site in Kansai region. We spent almost the whole day for shopping in this Outlet.
We stayed at a Corner Suite. The room was spacious and well appointed with a separate sitting room furnished with a large writing desk, a 3 seater sofa, a bar conrner equipped with Expresso coffee machine, water boiler, full bar kit and a tea table placed on top of a massive stone for making tea. The Corner Suite was embedded in floor to ceiling window walls so the room had great view. Looking out from the room the view of the Osaka city, the riverbank and skyline was amazing particularly at sunset time. The elegantly designed bathroom had a spacious walk-in rain shower cabin which also had an island full sized bathtub and a separate toilet room. The bathroom was well stocked with high quality toiletry and amenity kit.
The Club Lounge is located at 38/F. It has a nice and comfortable ambience. With much regret we were out of Hotel most of time so we only had time to enjoy the evening cocktail which had buffet of good assortment of cheeses, nuts, cakes, snacks. Hot canapés were served to our table. The extensive drinks list included champagne and a good selection of wines.
All the staffs working at IC Osaka were great; they are professional, courteous and attentive to the small details. We received exceptional good services at the Club Lounge, the restaurant, the bar and the Luggage Room. We also received great services from Ms. Huang and Anna at the Front Desk.
I would like to express my sincere gratitude to the dedicated conceirge team Machi Kimura and Yukari Imai who helped me plan for our trip to Kyoto and arrange tickets for the Sagano Romantic Train few months before we arrived in Osaka. They also took the extra efforts to exchange the train tickets to a more suitable time slot. Without their in-depth knowledge, professional services and attentive attitude it was impossible for us to accomplish such an enjoyable trip in Kyoto and Osaka.
Such professionalism coupled with services oriented and customer-mania companywide management philosophy are indeed make InterContinental Osaka so special and outstanding. No wonder it is rated the best hotel in Osaka in the past years.
When we return to Osaka in the future I could not imagine staying anywhere else. [Less]