Crowne Plaza hospitality has always been excellent - efficient check-in at the reception and helpful front-desk and concierge staff.
While the service is impeccable, some hardware need to reviewed
by the hotel management.
Hot food and drinks provided in the executive lounge should be hot, but not lukewarm.
If the in-room thermostat could be adjusted at the guest's own wish, we could have a better sleep as the room temperature had been difficult to accommodate.
If the guest room has better sound-proof window, we would not be disturbed by the traffic noise while staying on the 15th floor.
The welcome fruit platter is relatively basic, given the standard of the executive floor.
Nevertheless, the hotel's location is excellent, which is highly accessible to points of interest, shops, and restaurants. [Less]