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I chose InterContinental® Bangkok mainly because of the location and the gym. Sadly I had time only for one day, so I didn't have time to use the gym or benefit from the great location.
Staff were[More] great, from check-in to check-out. When I logged in wifi, I got a survey how my check-in went. I answered to it that everything was okay and check-in could be improved if there were some welcome snacks in my room. 5 minutes from that I got welcome fruits to my room and 10 minutes from that I got a call from the manager who checked that everything was well and offered also chocolate selection free of charge. Such a wonderful staff and service. The staff also called me by my name. Made me really feel special.
View from my Corner Suite could have been better, had a bad luck. There was two buildings quite near and I wasn't above those so I didn't get to see the Bangkok skyline. But it was okay - the buildings didn't block the view too much.
Corner Suite was really spacious and it's two TVs were huge. There could be some movie selection on TV where u could choose some of the newest movies.
In-room dining was okay. The menu was understandable unlike some other 5 star hotels in BKK which try to get too fancy with their à la carte. But there is room for improvement with the food. Since I stayed just one night and was quite busy, I didn't have time to experience the breakfast or other dining possibilities.[Less]
Attentive to our special needs
I traveled with my 84 years old mother and my older sister, both have back pain and knees problem. The doorman recognised the hardship of my mother and sister and as soon as we got out from our car,[More] he offered to help them climbing the stairs and sit them down comfortably in the reception lounge area. Similarly when we checked out and about to leave, we were helped to leave the hotel and get into our car. Very attentive service to make us all feel comfortable and well taken care of. Thanks very much to InterContinental Hotel.[Less]
Best hotel I have stayed
I love staying at this hotel when I am in Bangkok. Great reception as soon as you enter and greeted. Comfortable beds to sleep and rest as well as beautiful pool with great views of city.
Location[More] is perfect for everything you need to do in the city for work and hassle free.[Less]
Comfortable bed and great service
The front desk staff are very friendly and efficient. The room was clean and comfortable. The location is also fairly convenient, just mins walk from a BTS station. There's also a convenience store[More] along the way and a money changer which offered the best rates we have seen in the area.[Less]
Easy access, Tidy and new
Easy access to BTS, Easy access to MBK, tidy, new, friendly staff, Breakfast, Gym
Change of menu for breakfast would be good. Same menu every day. It did not mind me but air con can be[More] little bit loud.[Less]
Great Hotel Service
. Excellent team
. Good location
. Room is clean
. Comfy bed[Less]
By al amri
I was really, very pleased to have stayed in Bangkok holiday inn although it was 4 stars, but have given the services of 5 stars to my it was very good and excellent stays, lookingforward to[More] repeat it whenever I go next to thailand[Less]
This hotel is sooooooo comfortable to go anywhere and nearby many big shopping malls like Central world, Siam Paragon, Siam Center.[Less]
From the time we checked in and were told we were being given a room upgrade to leaving the hotel in a pleasant, comfortable and realistically priced taxi arranged by the concierge our expectations[More] were exceeded.
Check in and check out were smooth and timely and the room was clean and always well supplied.
We will use this hotel again the next time we visit Bangkok.[Less]