Having originally booked an all inclusive deal at a well known hotel along the coast, which turned out to be a disaster , we checked out after only 2 nights and checked in to the Crown Plaza.
initially met with the Manager who was so accommodating , understanding and a true ambassador of the IHG group. Nothing was too much trouble for him and he ensured our check in was as smooth as possible. It felt like coming home again and was a great relief to be treated as a valued guest having left the last hotel.
The hotel was in a great location and our corner suite overlooked the promenade with great views out to the see and mountains. it was well soundproofed and provided us with all we needed.
The staff at the hotel were great and friendly although i did have an issue when trying to print off some boarding passes in the business center I was invited to use. unfortunately the printer was out of ink and despite reporting this and being assured it would be replaced, i went back several times over the next 3 days only to find it had not. even reception promised it would be done but was not resulting in me having to go to a hotel in the town centre to print of my tickets, not really the standard i have come to expect from a hotel of this standing.
everything else was great and we were made to feel welcome. concierge were great and always greeted us with a smile
I am sure we shall return again one day and i am confident we shall receive the same warm welcome once again [Less]