Another superb stay and such kindness from all.
My wife and i stay here at least 6-8 times per year and we always book this hotel when we visit from Dublin. We had our wedding anniversary this week and decided to make a flying visit, on our return
from dinner we met Phillipos on the front desk as usual, and his warmth and charm were as evident as ever. We told him the reason for our quick visit and within 30 minutes he had organised a wonderful gift for my wife and I.
Unfortunately due to a bad oyster earlier in the day my wife felt very ill during the night, and when I explained to the wonderful lady on the desk the next day, that our flight home was at 19.00 she gave us a very late check out and made sure our room had plenty of bottled water so my wife could relax and get better.
Old fashioned service at the highest levels from all the staff.
As long as the HI Mayfair stands it will be our go to hotel in London. And we will be back in 2 weeks for another 3 nights. [Less]