Stayed here a lot, and if you are looking for a well priced hotel in this area from a good brand then it usually fits the bill. Welcome in reception (from Tim) was very helpful and should be praised.
My only gripe is the car parking. Last time I stayed and had issues with actually finding a space. For this visit notice the barrier system has gone,been replaced by cameras monitoring your number plate, so be aware. The company is called PARKING EYE and they are horrible people (a quick google search will back my statement). I've had issues in the past at other IHG hotels where my car registration was not taken correctly, and very quickly an extremely aggressive fine summons dropped through my letterbox requesting large amounts of money immediately. (and basically saying pay first and if there's a mistake it will be resolved later). An appalling way to treat people. IHG have scored an own goal in moving to this way of parking in their hotels (and if they read this please pass on this polite feedback to the hierarchy in your company, that it is not welcome or appreciated. I am happy to give personal feedback on the incidents I have suffered).
And just to rub salt into the wound I notice that car parking charge has now gone from £12 to £16 (a 25% increase), when Aerial moved from the barrier system to Parking Eye cameras. Can somebody from the Aerial please share what the 'hotel customer' gets for the 25 % increase introduced with the new system ??? [Less]