I called in and he answered all my questions knowledgeably and gave me specific instructions on how I could leave my baggage there before checkin, so when I arrived at the hotel, he knew
who I was and took care of everything.
When we came back (an hour before normal checkin), Sammy and Jasmine helped us to get into just the right room. Jasmine read my mind and put us on the 6th floor in a quiet location. Thank God she did this because an entire busload of cruise ship customers stayed there the same night. Also, Jasmine acted with professionalism and humor, which made my tired trip worth it. [Less]