I only had one small issue which had no negative impact on my stay. And only because of prior hotel/resort management experience due I feel qualified to address the subject.
As a Conference being
booked as U.S. Coast Guard, it's reasonable to assume that all guests would be tax exempt. Past hotel experience taught me that it is much easier to address tax exempt guests at check in as opposed to withdrawing the tax after it has run through the nightly audit.
With our particular stay, our guests were charged tax and instead of being able to receive a correct receipt at checkout, we had to wait until a staff member was available and a new corrected receipt could be emailed. In my particular case I had to call and re request the new receipt.
Again, this did not impact the overall excellent experience I had as a guest. If there was one disturbing experience as a result of my stay, it was the fact I had to ultimately check out, leave beautiful Southern California, and return to miserable New Jersey [Less]