I rarely respond to surveys because everyone wants one; who has the time to respond to all of them these days. I use the business and customer service practices offered by Apple. I do not work for
Apple, but I own and use a lot of their products since the 1980's. I consider Apple to be one of the best managed and customer service companys' in the world, so the bar is set quite high.
I would actually have to admit, my recent experience with Holiday Inn Express in Castro Valley, California has landed right at the top of that bar. Thank you and your staff for accommodating my needs during a difficult time. [Less]