Reliable...consistently good...great staff
We have had to travel to Jacksonville Fl to the Mayo Clinic many times in the last year. We always stay at this great hotel. We know we'll always get a clean room and the service will be super.
This past experience was even better as the front desk clerk was so empathetic to my need for a hot liquid....it had been necessary for me to have fasting tests at the clinic.... and as we were early our room wasn't ready...this wonderful young man offered to microwave my drink and we were able to relax in the breakfast room until our room was ready.
Our gratitude and thanks to this great hotel and its outstanding staff.!!! [Less]
The service and location
When we arrived we were greeted by two men at the desk. Their names are easy to remember because they both are named Mark. I have never met two nicer men. They were genuinely caring and concerned.
They helped us in many different way. This location is within 5 minutes of the Mayo Clinic in Jacksonville which was very convent for us. [Less]
Good place when visiting Mayo Clinic Medical Center
Good value for the stay. Really like the happy hour Monday to Wednesday evenings. Staff was very attentive to our needs. Check in and check out were done very easily. Did have a problem with not
having toilet paper in the lobby bathroom. The fitness center was adequate but could be a little larger and have a second elliptical machine. There was minimal space for calisthenics. Cleaning staff did a nice job in the room. [Less]