We were amazed with the hotel General Manager and entire staff![Less]
This is very exciting stuff when travelling w/a youth club soccer team[Less]
The hotel was located close to all the places we needed to attend as well as easy access to main roads.[Less]
Very Involved General Manager
The General Manager at this hotel was very involved at the front desk, which I think was so great for our experience. She was very pleasant and so were the two employees working by her side. It[More] seems that other hotels could learn a thing or two from this young lady. Exceptional Service. Be involved. We were here for a group playing baseball and the managers were all just so welcoming. Great job Holiday Inn.[Less]
Manager on shift Donald, overall made the stay accommodating for Spire Elite. Was very cordial and assisting.
Staff was excellent. Highly recommend staying at this hotel.[Less]
Great hotel in Schuamburg, IL
Great hotel off of Interstate 90. 10 minutes from Wood field mall, Traeder Joes, California PIzza Kitchen, The Ram, Portillo's hot dogs. Friendly staff. Not on the main drag so you don't hear all[More] the noise from the cars.[Less]
Exactly what I needed
I stayed 3 nights here for business, and the hotel was exactly what I needed. The room and facilities were clean and up to date. The breakfast was pretty sub-par, but was not much worse than other[More] hotel continental breakfasts[Less]
By Homie Tran
The overall experience was great but compare to the Embassy Suite I am accustomed to was as nice.[Less]
We lost jewelry, and housekeeper returned it
We unknowingly left a gold bracelet somewhere in the room, and discovered the loss later that day. We phoned the front desk to report it. The next day, we were notified that it had been found. They[More] offered to return it to us however we asked. We had local friends pick it up. The housekeeper involved is to be commended for being so honest.
There are too many pillows provided, and a thick comforter between two sheets is just too much for a heated/ air conditioned room.[Less]