Hotel stay was good. Heating system in room was an older unit and it was difficult to keep room comfortable. Breakfast starts late at 6:30am. Also, not all breakfast items were ready by 6:30. Had to
wait until almost 7am for all the hot items to be ready. Me and my crew needed to leave by 6:30, so that is not so convenient. Most other Holiday inn expresses are completely ready by 6:00am. I don't know why the times are different between hotels.
I was not recognized as a Spire elite member either and was not offered welcome amenity, or a room upgrade. [Less]