After a rocky start at check in, Crowne Plaza of Indianapolis once again lived up to their customer service 5 star rating . From the manager to the desk clerk at check out, this staff went above &
beyond making my stay as pleasurable, comfortable & safe as possible.
A huge shout out to the desk clerk whom walked out with me at 4:00 am in the morning to make sure my taxi was the correct one they requested the night prior.
In all my travels never has hotel staff been this accommodating , I can't thank you enough.
Highly recommend this hotel for whatever the occasion in downtown Indianapolis! [Less]