My wife and I went to Braintree for a wake/funeral. I wanted to use a free Rewards Night and an anniversary night from Chase Bank. To make reservation, I had to contact a representative - not easy to
do on-line without human intervention. It got done. We booked for 2 nights - 1 reward nite, 1 anniversary.
It became necessary to end our stay after the first night, and the front desk staff was very nice about that. He said the anniversary night would be credited back to me for future use.
I have not seen or heard anything about crediting my account from either Holiday Inn (IHG) or from Chase.
How do I find out if the anniversary reward was , or will be credited back to me?
Thank you [Less]