We really liked the central location of this hotel. One can be in Time Square, Broadway shows, Michelin Star restaurants, the subway station, Lincoln center all in about 10-15 mins of walk. During my
last visit to NYC, in order to save some money, I stayed in a hotel in Queens. Having stayed at the Holiday Inn Express Midtown location this time, I can now see what a poor decision that was. The most precious commodity that one has in a city like NYC is time. It is well worth paying a little extra and staying in a central location in Manhattan like this. We found the area around the hotel safe and even while walking back at 1:00 am we did not feel uncomfortable or unsafe.
The hotel staff was courteous and attentive to our needs. The complimentary breakfast buffet options were better than the staid free breakfast one finds in most hotels. Yes, the dining area did get crowded in the morning. But this is NYC and some of that is to be expected. The breakfast staff was attentive in helping us and keeping the victuals refilled.
We did find two drawbacks to this hotel. The elevators had a long wait time. The hotel caters to large groups and with so many people arriving or leaving at the same time, the lobby can get crowded and the elevator wait times can be a little long. Also the rooms are small. Because of this sound travels more easily from other rooms, hallways, and the streets. But these small issues did not bother us much.
Overall, we really enjoyed our stay at this hotel because of the central location, the breakfast buffet, and the attentive staff, and reasonable rates. Recommended! [Less]